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Salesforce Admin Training

What is Salesforce Admin Online Training The Salesforce is the top Customer Relationship Management (CRM) platform. Salesforce can manage cloud-base applications for sales, service, marketing without any IT set up and management. This is a platform that allows companies to manage all their interaction with customer important to grow their business successfully. The Salesforce administration is a module of Salesforce platform that creates tools, dashboards, workflows, and application for various important projects. Salesforce admin online training will train students to master and develop the core administration of Salesforce. Salesforce has become an important part of Customer Relationship Management (CRM). And it will create 1 million jobs and generate 272 Billion$ in GDP impact globally in 2018. According to a study, it has been estimated that the Salesforce Economy will create 3.3 Million jobs by 2020. The average salary of a Salesforce Administrator is India is ₹ 410,769.

SALESFORCE ADMIN COURSE CURRICULUM

User Management

Creating Users, Bulk Users, Import Users
Creating Security Profiles
Creating Roles- Organization Chart – Territory, Product, Size Based & Mixed
Creating Groups- Public & Private
Queues
Permission Sets

Organization Base Settings

Org. Base Time, Language, Currency
Login and Network
Fiscal Year Management
Holidays, Business Hours

Territory Management

Territory Creation
Territory Chart, Rules, Assignments
Inherited Rules

Security Controls

Profile based Security
Permission Sets
Field Security
OWD(Organization wide Defaults), Sharing Rules
Password Policy, Login Policy, Network, Activation
Session Management
Delegated Administration
Single sign on settings, Remote Site Settings
File and Document Upload security
Domain Management

Communication Templates and Translation Work Bench

Leatherhead’s, Com Email Templates, Mail Merge Templates
Translation Settings
Labels Import and Exports
Email Compliance and settings ,Email BCC, Email to Salesforce
Org Wide email
Emails Signatures, Footers, Attachment

Desktop and Mobile App Administration

Salesforce 1 – Branding, Settings
Salesforce Classic- Access, Profile, Data, Users, Device, Views.
Mobile Access Profile and Mobile Security(Android, IOS, Windows)
Mobile Data Access Management – Custom and System Objects, Condition, Size Limit, Filters, Mobile Session Management
Mobile Device Access and Bindings
Sales Force Offline Briefcase Profile – Data Security, Access, Limits, Conditions, Filters
Sales Force Desktop Outlook Management – Sync Settings, Mappings, Data, HTTPS Etc.

Analytical Cloud (Reporting & Dashboards)

Developing Custom Reports – Tabular, Summary, Matrix, Joined and Complex
Graphs, Charts & Labels
Report Filters & Conditions (Simple & Complex), Groupings
Dashboard Development
Data Extraction and Export
Report Scheduling (Auto Email)

Design and Customization Tools

Work Flows and Approvals

Workflow Setup, Rules, Conditions
Setup Work Flow Task, Alerts, Updates
Time Bound Workflows, Conditional Workflows, Child Workflows
Approval Process- Multi Level, Lock, Read-only, Edit, Branch Approval Process
Approval Process Filters, Conditions, Proxy

Data Management

Importing with Import Wizard
Data Validation Rules ,Data Mapping
APEX Data Loader – Insert, Update Insert, Delete, Export, Export All
Exporting Overview with custom Filter, Conditions and Formulas
Export Scheduling
Mass Delete – Conditional Deletes
Mass Transfer, Condition, Filters, Approval Transfers
Import custom object records using the Data Loader
Use mass delete ,Use storage

Monitoring

Organization Data ,Debug logs and Email Logs
Login History ,View Setup Audit Trail
Queue ,Outbound messages
Schedule Jobs , Apex Jobs ,Bulk Data Load Jobs

Salesforce Admin Training

SALESFORCE ADMIN COURSE CURRICULUM

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